Customer Success: Freeman Auto Collision

Aramark Uniform Services -- Providing a Professional Image to Freeman Collision Center

Tell us about your business.

My name is Greg Gustafson, manager of Freeman Collision Center. We are located north of San Francisco, right in the heart of wine country. We are one of the very few Toyota and Lexus certified auto body repair facilities in the country. We have a state-of-the-art facility that is designed for Toyota and Lexus customers but we work on all makes and models. Aramark is a big part of our team. They give us a quality product, the same product that we are trying to turn out.

How does Aramark help you?

Aramark towels are used for our final detail processes, polishing the paint, wiping any residues down. Aramark towels are fantastic to work with. One thing is you are making sure that you are staying environmentally friendly and not wasting paper towels. We never have to worry about the towels it's not a service that we have to perform here.

We use the Aramark mats in the high traffic areas where we want to make sure that we have a clean and safe environment. It's hassle-free I never have to worry about the mats. Aramark replaces them when they are dirty, or when they're worn. They take care of them completely.

Uniforms and jackets are great; we have a nice clean look. When our employees put on an Aramark uniform it gives them the confidence that they are of a team. We have that same professional image across our entire dealership.

Why would you recommend Aramark?

Our Aramark Route Sales Representative is fantastic. He works with us on a consistent basis. He's timely, he shows up at the same time every week. The nice thing is he interacts with our team; he's part of our team. If there are any little concerns he's right on them. Freeman Collision Center has been an Aramark customer since 2011, and they have made my life so much easier!